eBayservices

The best upgrade is the most expensive one, which makes your item appear first in search results
Buy listing upgrades:
The best upgrade is the most expensive one, which makes your item appear first in search results. In crowded categories, you might find that this is worth the money.
I advise them only for high value items though.
One you MUST use is the basic Gallery upgrade that puts a thumbnail picture into search results. Invaluable.

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ebay Abbreviations.
AUD: Australian Dollar.
BIN: Buy it Now. A fixed price auction.
BNWT: Brand New With Tags. An item that has never been used and still has its original tags.
BW: Black and White. Used for films, photos etc.CONUS: Continental United States. Generally used by sellers who don”t want to post things to Alaska or Hawaii.
EUR: Euro.
FC: First Class. Type of postage.
GBP: Great British Pounds. Currency.
HTF: Hard To Find. Not quite as abused as “rare”, but getting there.
NIB: New in Box. Never opened, still in its original box.
NR: No Reserve. An item where the seller has not set a reserve price.
OB: Original Box. An item that has its original box (but might have been opened).
PM: Priority Mail.
PP: Parcel Post.
SH: Shipping and Handling. The fees the buyer will pay you for postage.
USD: United States Dollars. Currency.
VGC: Very Good Condition. Not mint, but close.
The chances are that you”ll find more specific jargon related to whatever you”re selling, but it”d be an impossible task to cover it all here.
If you can”t figure one out from your knowledge of the subject, then type the term into a search engine, followed by the word “ebay”.
The chances are that someone, somewhere will have seen fit to explain it.
While it”s good to be able to understand others” lingo, avoid using it unless you really need to (for example, if you run out of space in an item”s title).
Many people on ebay are not knowledgeable buyers and you will lose them if you write a load of gobbledegook all across your auction.

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It is worth sending out an email a few days after you post an item, saying ‘Is everything alright with your purchase? I hope you received it and it was as you expected but if not please let me know and I will do whatever is required to make good for you
Do you follow up and give proactive service
It is worth sending out an email a few days after you post an item, saying ‘Is everything alright with your purchase? I hope you received it and it was as you expected but if not please let me know and I will do whatever is required to make good for you.’ This might sound like giving the customer an opportunity to complain, but you should be trying to help your customers, not take their money and run.
Being a really good ebay seller, more than anything else, is about providing genuinely good and honest customer service. That”s the only foolproof way to protect your reputation.

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Copy and paste a selection of the feedback comments you”re most proud of to each item”s description page, instead of making bidders go and look for it
Show off your feedback:
Copy and paste a selection of the feedback comments you”re most proud of to each item”s description page, instead of making bidders go and look for it.
If you have 100% positive feedback, be sure to write that on every auction too.

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This is CRITICAL you MUST have good photos or you will not do well
Have you got pictures of the items and are they GOOD pictures?
This is CRITICAL you MUST have good photos or you will not do well. Period.
If you are selling new or relatively new products then manufacturers and suppliers may photos you can copy from their websites.
If not do a Google search to look for good examples you can use. But be careful that the picture does not have a ‘watermark’ on it. Never use such photos, can get it trouble. But if no watermark or distinguishing features are there just do a right mouse click and ’save picture as’ and there you go. A good start.
But even better use them but do all or add your own. Get samples of the products and take a load of photos from different angles in different light.
Try them outside in good light if you can or in some sort of context e.g., watersports stuff at a lake, sports kit being used, headphones being worn etc. It make a big difference especially if the competition are only using the stock photos.
If you have any doubts about your photos retake them. Take more photos - Loads of them and you”ll get a few really cool ones. They can make a vast difference.
Add more description to the photos to illustrate key points. Try a picture gallery with thumbnails that expand when clocked (see www.villagephotos.com)
If you don”t have a digital camera make get one if you can afford to. If not see if you can borrow one or try buying one on ebay. You can get them dirt cheap from Hong Kong suppliers and you don”t need anything fancy. Just one with 3 mega pixel + and the ability to do macro mode if you plan to sell small detailed items (Macro means being able to take close up shots with no blurring) A small tripod is also a good idea.

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Have the “small print” clearly visible on all your auctions, giving details of things like shipping times and prices, your refund policy, and any other business practices you might have
Write terms and conditions:
Have the “small print” clearly visible on all your auctions, giving details of things like shipping times and prices, your refund policy, and any other business practices you might have. This helps build confidence with buyers.
It”s good to have a clear Ts and Cs section at the bottom of your listings that you”ll use as part fo a standard template.

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This is CRITICAL you MUST have good photos or you will not do well
Have you got pictures of the items and are they GOOD pictures?
This is CRITICAL you MUST have good photos or you will not do well. Period.
If you are selling new or relatively new products then manufacturers and suppliers may photos you can copy from their websites.
If not do a Google search to look for good examples you can use. But be careful that the picture does not have a ‘watermark’ on it. Never use such photos, can get it trouble. But if no watermark or distinguishing features are there just do a right mouse click and ’save picture as’ and there you go. A good start.
But even better use them but do all or add your own. Get samples of the products and take a load of photos from different angles in different light.
Try them outside in good light if you can or in some sort of context e.g., watersports stuff at a lake, sports kit being used, headphones being worn etc. It make a big difference especially if the competition are only using the stock photos.
If you have any doubts about your photos retake them. Take more photos - Loads of them and you”ll get a few really cool ones. They can make a vast difference.
Add more description to the photos to illustrate key points. Try a picture gallery with thumbnails that expand when clocked (see www.villagephotos.com)
If you don”t have a digital camera make get one if you can afford to. If not see if you can borrow one or try buying one on ebay. You can get them dirt cheap from Hong Kong suppliers and you don”t need anything fancy. Just one with 3 mega pixel + and the ability to do macro mode if you plan to sell small detailed items (Macro means being able to take close up shots with no blurring) A small tripod is also a good idea.

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