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Do your item description pages have everything that buyers need to know?If you're planning to offer international delivery, then it's good to make a list of the charges to different counties and display it on each auction.An ebay Seller's Checklist. If you try to sell something that you just don't know anything about then you'll never write a good description and sell it for a good price. Oh, and always use first class post - don't be cheap. The cost is very low and there is a free perioid at the start too. Are you emailing your sellers? I use Selling Manager Pro that automates all of the stuff below. If all else fails mention it to your friends and family: they'll almost certainly say "Oh, well why don't you sell…", and you'll slap your forehead. Also, are you checking your emails?Remember that potential buyers can send you email about anything at any time, and not answering these emails will just make them go somewhere else instead of buying from you. Have you found out everything you possibly could about your items?Try typing their names into a search engine - you might find out something you didn't know. Do you monitor the competition?Always keep an eye on how much other items the same as or similar to yours are selling, and what prices they're being offered at. Learning the ebay "slang". If you get serious about ebay but don't have a camera, then you will probably want to invest in one at some point. You won't get any loyalty or real reputation if you just sell rubbish at random. Bid: telling ebay's system the maximum price you are prepared to pay for an item. Shill bid: a fake bid placed by a seller trying to drive up their auction's price. Follow this up with "Thanks for your payment, I have posted your [item name] today". Don't pack it in if something goes a little wrong in your first few sales: the sellers who are booming on ebay are the ones who enjoy it, and stick at it whatever comes about. Being a seller is a lot of responsibility, and sometimes you might feel like you're not doing everything you should be. There's usually little point in starting a fixed price auction for $100 when someone else is selling the item for $90. I advise you get using it asap. Do you have trouble sometimes understanding when people talk about ebay?Don't worry, some of the lingo is really obscure, and you can't be expected to understand it until someone's told you what it means. By now, you're well prepared for ebay life, and you're probably ready to get started with that first auction. Being a really good ebay seller, more than anything else, is about providing genuinely good and honest customer service. " This might sound like giving the customer an opportunity to complain, but you should be trying to help your customers, not take their money and run. Snail Mail: the post, which is obviously very slow compared to email. You will be surprised how many problems you will avoid just by communicating this way. The most important of these is to always sell what you know. PayPal: an electronic payment method accepted by most sellers. Mint: in perfect condition. Many people on ebay are not knowledgeable buyers and you will lose them if you write a load of gobbledegook all across your auction. If you have any special terms and conditions
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